Privacy Policy

1. Introduction

Moments by Kliko ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and safeguard your information when you use our mobile application (the "App").

By using Moments by Kliko, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use the App.

2. Information We Collect

We collect several types of information to provide and improve our services:

2.1 Personal Information

When you create an account, we collect:

• Name and email address
• Profile picture (if you choose to provide one)
• Authentication information from third-party providers (Google, Facebook, Apple)

2.2 Photos and Media

The core functionality of our App involves photo sharing. We collect and store:

• Photos you upload to events
• Metadata associated with photos (timestamp, event information)
• Camera and photo library permissions to enable photo capture and upload

2.3 Event Information

• Events you create or join
• Event names, descriptions, and invite codes
• Participant lists for events you manage

2.4 Usage Data

We automatically collect certain information about your device and how you use the App:

• Device information (model, operating system, unique identifiers)
• App usage statistics (features used, time spent, interactions)
• Log data (IP address, access times, error reports)

3. How We Use Your Information

We use the collected information for various purposes:

3.1 To Provide Services

• Create and manage your account
• Enable photo sharing within events
• Generate and manage invite codes
• Display event galleries in different views
• Facilitate deep linking and event invitations

3.2 To Improve Our Services

• Analyze usage patterns to enhance user experience
• Develop new features and functionality
• Fix bugs and technical issues
• Conduct research and analytics

3.3 To Communicate With You

• Send important updates about the App
• Respond to your inquiries and support requests
• Notify you about changes to our policies

3.4 To Ensure Security

• Detect and prevent fraud and abuse
• Protect against unauthorized access
• Enforce our Terms & Conditions
• Comply with legal obligations

4. How We Share Your Information

We respect your privacy and only share your information in limited circumstances:

4.1 Within Events

Photos and content you share within an event are visible to all participants of that event. By sharing content in an event, you consent to other participants viewing and downloading your photos for personal use.

4.2 Service Providers

We may share information with third-party service providers who help us operate the App:

• Cloud hosting providers (data storage)
• Authentication services (Google, Facebook, Apple)
• Analytics providers
• Customer support tools

These providers are contractually obligated to protect your data and use it only for the services they provide to us.

4.3 Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal requests from authorities
• Court orders or subpoenas
• National security or law enforcement requirements
• Protection of our rights, property, or safety

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, subject to this Privacy Policy.

5. Data Storage and Security

We implement industry-standard security measures to protect your information:

5.1 Storage

Your data is stored on secure cloud servers with encryption at rest and in transit. We use Firebase and other trusted infrastructure providers.

5.2 Security Measures

• Encrypted data transmission (HTTPS/SSL)
• Secure authentication protocols
• Regular security audits and updates
• Access controls and monitoring
• Backup and disaster recovery procedures

5.3 Limitations

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

6. Your Privacy Rights

You have several rights regarding your personal information:

6.1 Access and Correction

You can access and update your profile information at any time through the App settings.

6.2 Data Portability

You can request a copy of your personal data in a machine-readable format.

6.3 Deletion

You can delete your account at any time through the App settings. Upon deletion:

• Your profile information will be permanently removed
• Photos you've shared in events may remain visible to other participants
• Events you created will be deleted
• Some data may be retained for legal or security purposes

6.4 Permissions Management

You can manage camera and photo library permissions in your device settings. Note that revoking these permissions may limit App functionality.

7. Children's Privacy

Moments by Kliko is intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. Third-Party Services

Our App integrates with third-party authentication services:

8.1 Social Login Providers

• Google: See Google Privacy Policy
• Facebook: See Facebook Privacy Policy
• Apple: See Apple Privacy Policy

When you use these services to sign in, you're subject to their privacy policies. We only receive basic profile information they provide (name, email, profile picture).

8.2 Analytics

We may use analytics services to understand how users interact with the App. These services may collect device identifiers and usage patterns. You can opt out of analytics tracking in your device settings.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the App, you consent to these transfers.

We take appropriate measures to ensure your data receives adequate protection wherever it is processed.

10. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

• Account data: Retained until you delete your account
• Photos: Stored until you or the event creator deletes them
• Usage logs: Typically retained for 90 days
• Backup data: May be retained for up to 30 days

Some information may be retained longer if required by law or for legitimate business purposes (e.g., fraud prevention, dispute resolution).

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes:

• The effective date at the top will be updated
• We'll notify you via email or in-app notification for material changes
• Continued use of the App after changes constitutes acceptance

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

We'll respond to your privacy inquiries within 30 days.